Local Plumbing Services
Last updated: 25 October 2026
Local Plumbing Services is a trading name of Local Plumbing and Bathroom Fitters LTD, company number 15378664. Our registered office and head office is 1A Highfield Road, Dartford, DA1 2JH, United Kingdom. This is our legal company address, not a statement of the service area of any individual landing page.
For privacy questions or requests, email localplumbingserviceskent@gmail.com.
When you contact us, we may receive your name, telephone number, email address, postcode, property or job details and anything you choose to include in your message. If you book work, we may also need quotation, booking, job and billing records. Our website and technical service providers may process your IP address, device and browser information, website interactions and cookie preferences. Please provide only information relevant to your enquiry.
We use enquiry information to reply, arrange callbacks, provide quotations and take steps at your request before entering into a contract. If you book work, we use the information needed to arrange, carry out and administer that contract. We keep records where needed to meet legal obligations, such as accounting requirements.
We also have legitimate interests in handling enquiries, keeping accurate business records, resolving complaints and protecting our business and website, taking account of your rights. Where consent is needed, it must be given separately. Requesting a service or accepting our terms does not provide blanket permission for marketing.
You choose whether to contact us. Without the contact and job details needed for your request, we may be unable to respond or arrange the work.
Customer enquiries are received by our business through our email and business systems. Access is limited to authorised people who need the information to handle the enquiry or service. We do not sell customer enquiries or provide them to unrelated businesses for their own marketing, and we do not give access to unauthorised people.
Technical providers process information to supply services such as website hosting and administration, email, security, cookie preferences and website measurement. These include Google services, Microsoft measurement services and CookieYes. If you choose WhatsApp to contact us, WhatsApp also processes information under its own privacy terms. Processing by these providers is different from selling or passing enquiries to unrelated businesses.
The website uses cookies and related technologies for site functions and measurement. You can review the available choices in the cookie preferences panel. Google and Microsoft services may process technical information and website interactions. This policy does not change your cookie preferences or provide consent on your behalf.
Routine enquiry emails are kept for up to 12 months for responding and relevant follow-up. Where work is booked, necessary quotation, job, transaction and complaint records may need to be kept longer for administering the work, meeting legal and accounting obligations or handling a dispute. The period depends on the record and the applicable obligation. Information should be deleted or anonymised when it is no longer needed for these purposes.
Telephone calls may be recorded. If recording applies to your call, you can ask us about the recording, its purpose, access and retention using the privacy contact above. A statement in this policy does not itself obtain your consent to a recording.
Photographs used to document a job are separate from marketing. Permission to carry out work is not automatic permission to publish identifiable customers, homes or personal details. Marketing use requires an appropriate legal basis and separate consent where needed.
Some technical service providers operate internationally and may process information outside the United Kingdom. The arrangements depend on the provider and service. Contact us for information about the providers handling your information and the applicable transfer arrangements.
Depending on the circumstances and legal basis, you may have rights to access, correct or erase information, restrict its use or request portability. Where processing relies on consent, you may withdraw that consent for future processing. Contact our privacy email above; we may need reasonable information to verify your identity.
Right to object: you may object to processing based on legitimate interests and to the use of your information for direct marketing.
If you have a concern, please contact us. You can also complain to the Information Commissioner’s Office (ICO).
We will update this notice when relevant practices change and show the date above.